Device Logistics Team Leader
Take the lead in keeping our device operations running smoothly!
Are you an experienced logistics or operations professional who enjoys leading people, solving problems and making things work better?
At Person Centred Software (PCS), our technology helps care providers deliver better care. But getting that technology into the hands of our customers takes great planning, organisation and teamwork.
That's where you come in!
We're looking for a Device Logistics Team Leader to lead our Devices Team and take ownership of the day-to-day operation, from managing stock and suppliers to forecasting demand and ensuring devices reach our customers on time.
This is a great opportunity for someone who enjoys being hands-on, developing a team and finding smarter ways to work.
Your background doesn't need to be in IT. We're looking for someone with strong logistics, operations and people management experience. If you've also worked with electronic devices or Mobile Device Management (MDM) systems, even better!
What will you be doing?
You'll be responsible for keeping our device operation organised, efficient and ready to meet customer demand.
Your key responsibilities will include:
Leading the team: Supporting, motivating and developing your team to deliver a great service.
Managing stock and inventory: Keeping stock levels accurate, organised and available when needed.
Planning and forecasting: Working with teams across PCS to anticipate demand and ensure we're always one step ahead.
Procurement and suppliers: Managing purchasing, supplier relationships, costs and delivery schedules.
Coordinating logistics: Overseeing device preparation, dispatch, deliveries and returns to keep everything moving.
Improving how we work: Identifying opportunities to streamline processes, improve efficiency and reduce costs.
Delivering results: Monitoring performance, resolving challenges and ensuring we consistently meet operational targets.
You'll also oversee the team's device preparation and configuration activities, making sure the right processes and quality standards are followed.
What are we looking for?
We're interested in hearing from people who have experience in logistics, inventory management, distribution, fulfilment or a similar operational environment.
You'll ideally bring:
Experience leading or supervising a team in a busy operational environment.
Strong stock control, inventory management and logistics experience.
Experience in procurement, supplier management or purchasing.
An understanding of demand forecasting, planning and stock replenishment.
Confidence using inventory systems, spreadsheets and operational reporting tools.
A proactive, organised approach with a focus on improving processes and getting things done.
Great communication skills and the ability to work with different teams across the business.
A few things that would be a bonus:
Experience managing electronic devices, tablets or mobile equipment.
Familiarity with Mobile Device Management (MDM) systems or device configuration processes.
Experience working with CRM, ERP or stock management systems.
You don't need to tick every box. If you're a strong operational leader who enjoys managing people, planning ahead and improving processes, we'd love to hear from you.
Why join PCS?
At Person Centred Software, we're making a real difference to the care sector through technology that helps care providers spend less time on paperwork and more time with the people they support.
You'll be joining a business where your contribution matters, with the opportunity to:
Take ownership of an important part of our customer operations.
Lead and develop a team, helping them perform at their best.
Bring fresh ideas and make meaningful improvements to how we work.
Play a direct role in helping our customers access the technology they need.
Sound like your kind of role?
If you're a hands-on logistics or operations leader looking for your next challenge, we'd love to hear from you.
Apply today and help us keep things moving at PCS!
- Department
- Customer Support & Operations
- Location
- Guildford, Surrey